Cookie Policy

SosyalGenius•sosyalgenius.com
Effective Date: August 2025

1. What are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit our SosyalGenius platform. They help us provide you with a better experience by remembering your preferences, personalizing AI-generated content, optimizing your social media campaigns, and understanding how you use our comprehensive social media management and content creation tools.

2. How We Use Cookies

We use cookies for various purposes to enhance your experience on our AI-powered social media platform:

2.1 Core Platform Functionality

  • Remember your login status and user preferences
  • Store your subscription plan details and billing preferences
  • Track usage of AI content generation features (text, images, videos)
  • Save your calendar planner settings and scheduled posts
  • Maintain your social media account connections (Facebook, Twitter, Instagram, YouTube, TikTok, LinkedIn, etc.)

2.2 AI and Content Features

  • Personalize AI-generated content based on your brand voice and style
  • Remember your content optimization preferences and settings
  • Track performance of AI-suggested content improvements
  • Store your image generation preferences and templates
  • Save video generation settings and export preferences

2.3 Social Media Integration

  • Maintain active connections to your social media accounts
  • Remember posting schedules and automation preferences
  • Track cross-platform campaign performance
  • Store audience insights and targeting preferences
  • Save hashtag recommendations and content categories

2.4 Analytics and Optimization

  • Analyze content performance across different platforms
  • Track engagement rates and optimization suggestions
  • Monitor AI feature usage and effectiveness
  • Provide insights for content strategy improvement
  • Measure subscription plan feature utilization

2.5 Security and Support

  • Improve platform security and prevent unauthorized access
  • Provide customer support and troubleshooting for AI tools
  • Protect against fraud in subscription and payment processing
  • Monitor for unusual activity in content generation

3. Types of Cookies We Use

SosyalGenius uses essential, performance, functional, and advertising cookies specifically tailored to our AI-powered social media platform.

3.1 Essential Cookies

These cookies are necessary for the platform to function properly. They enable core functionality such as:

  • User authentication and account security
  • AI service availability and content generation
  • Social media API connections and posting capabilities
  • Subscription plan access and feature availability
  • Calendar planner and scheduling functionality
  • Payment processing for subscription plans

3.2 Performance Cookies

These cookies collect information about how you use our AI and social media features:

  • Which AI generation tools you use most frequently
  • How you navigate through content creation workflows
  • Performance metrics of your social media campaigns
  • Usage patterns of calendar planning and scheduling features
  • Effectiveness of content optimization suggestions
  • Load times and performance of AI generation processes

3.3 Functional Cookies

These cookies allow our platform to remember your choices and provide enhanced, personalized features:

  • Your preferred AI writing style and tone settings
  • Custom templates and brand guidelines for content generation
  • Social media account preferences and posting schedules
  • Calendar view preferences and notification settings
  • Content category preferences and targeting options
  • Image and video generation style preferences

3.4 Advertising Cookies

These cookies help us deliver personalized experiences and track marketing effectiveness:

  • Personalized content suggestions based on your industry and audience
  • Relevant feature recommendations for your subscription plan
  • Targeted tutorials and tips for AI tool usage
  • Marketing campaign effectiveness for platform improvements
  • Cross-platform advertising performance insights

4. Third-Party Cookies

We integrate with various third-party services that may set cookies on our platform:

4.1 Social Media Platforms

  • Facebook/Meta: For posting, analytics, and audience insights
  • Twitter/X: For content publishing and engagement tracking
  • Instagram: For visual content sharing and story management
  • YouTube: For video content publishing and analytics
  • TikTok: For short-form video content and trending analysis
  • LinkedIn: For professional content and B2B engagement
  • Pinterest: For visual content discovery and sharing

4.2 AI and Content Services

  • OpenAI/GPT: For advanced text generation capabilities
  • Image Generation APIs: For AI-powered visual content creation
  • Video Processing Services: For AI video generation and editing
  • Content Analysis Tools: For optimization and performance insights

4.3 Platform Infrastructure

  • Payment processors for subscription billing and plan management
  • Analytics providers to understand platform usage and AI tool effectiveness
  • Customer support tools for chatbots and help desk integration
  • Security services to protect against fraud and unauthorized access
  • Content delivery networks (CDN) for fast AI-generated content delivery

5. Managing Your Cookie Preferences

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, this may impact the functionality of AI features and social media integrations.

5.2 Platform Settings

You can manage your cookie preferences through your SosyalGenius account settings:

  • AI Preferences: Control cookies related to content generation and optimization
  • Social Media: Manage cookies for connected social media platforms
  • Analytics: Choose whether to participate in usage analytics
  • Marketing: Opt-out of personalized recommendations and promotional content

5.3 Social Media Account Settings

You can also manage cookies through your connected social media accounts:

  • Review app permissions for each connected platform
  • Adjust data sharing preferences with third-party integrations
  • Control advertising preferences on each social media platform

5.4 Impact of Disabling Cookies

Please note that disabling certain cookies may significantly affect platform functionality:

  • AI content generation may not remember your preferences
  • Social media posting and scheduling may not function properly
  • Calendar planner synchronization may be impacted
  • Subscription plan features may not work correctly
  • Content optimization suggestions may be less accurate
  • Cross-platform analytics and insights may be unavailable

7. Social Media Platform Compliance

SosyalGenius complies with the cookie and data policies of all integrated social media platforms:

  • We follow Facebook's Business Tools Terms and Data Policy
  • We adhere to Twitter's Developer Agreement and Privacy Policy
  • We comply with Instagram's Platform Policy and Data Policy
  • We follow YouTube's Terms of Service and Privacy Guidelines
  • We adhere to TikTok's Developer Terms and Privacy Policy
  • We comply with LinkedIn's Developer Program Agreement

8. International Data Transfers

Some of our third-party cookie providers may transfer your data internationally. We ensure appropriate safeguards are in place when cookies facilitate data transfers to countries outside your jurisdiction.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically:

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

support@sosyalgenius.com
+1 (626) 725-1007