Privacy Policy

SosyalGenius•sosyalgenius.com
Effective Date: August 2025

1. Introduction

SosyalGenius is committed to protecting the privacy and security of our users.This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use sosyalgenius.com and our services.

By using our website and services, you consent to the practices described in this Privacy Policy. We encourage you to read this policy carefully to understand how we handle your information.

2. Information We Collect

We collect several types of information to provide and improve our services:

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Contact us through our platform

2.2 Account Information

Account-related data including login credentials, subscription details, and platform preferences.

2.3 Payment Information

Payment details for subscription billing purchases, processed securely through our payment systems.

2.4 Automatic Information

Information automatically collected when you use our services, including IP addresses, browser information, device identifiers, and usage patterns.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

To facilitate and deliver our services, create and manage user accounts, process transactions and payments, and provide customer support.

3.2 Payment Processing

To securely process payments and billing, prevent fraudulent transactions, and maintain payment records for accounting purposes.

3.3 Security and Safety

To protect against unauthorized access, detect and prevent fraud or abuse, ensure the security of our platform, and comply with legal obligations.

3.4 Analytics and Improvement

To analyze website usage and performance, understand user behavior and preferences, improve our services and user experience, and develop new features and functionality.

3.5 Communication

To send service-related notifications, respond to inquiries and support requests, and provide updates about our services (with your consent).

4. Data Protection and Security

SosyalGenius takes data protection seriously and implements robust security measures:

4.1 Technical Safeguards

We employ industry-standard technical measures to protect your data:

  • Encryption: We use industry-standard encryption to protect data in transit and at rest
  • Firewalls: Advanced firewall systems protect our servers and databases
  • Access Controls: Strict access controls limit who can view your personal information
  • Regular Security Audits: We conduct regular security assessments and updates

4.2 Organizational Measures

We maintain comprehensive organizational security practices:

  • Employee training on data protection practices
  • Limited access to personal information on a need-to-know basis
  • Secure data handling and processing procedures
  • Regular backup and disaster recovery protocols

5. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

5.1 With Your Consent

When you explicitly consent to sharing your information or when you choose to make information public through our platform.

5.2 Legal Obligations

To comply with applicable laws, regulations, or court orders, to respond to lawful requests from government authorities, and to protect our rights, property, or safety, or that of our users.

5.3 Service Providers

With trusted third-party service providers who assist in operating our website. All service providers are bound by confidentiality agreements.

5.4 Business Transfers

In connection with a merger, acquisition, or sale of business assets. Users will be notified of any such changes via email or website notice.

6. User Rights and Control

You have several rights regarding your personal information:

6.1 Access and Portability

Request access to your personal information and obtain a copy of your data in a portable format.

6.2 Correction and Updates

Modify or update your personal information and correct any inaccurate or incomplete data.

6.3 Deletion

Request deletion of your personal information and close your account and remove associated data.

6.4 Communication Preferences

Opt-out of marketing communications and manage notification settings.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

9. Children's Privacy

Our services are designed for businesses and professionals. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

support@sosyalgenius.com
+1 (626) 725-1007